Click To Call service is quite useful for both web site visitors as well as website owner as it serves as an quick communication between them. Visitors are benefited as they can speak to website owner FREE OF COST!
But, we have also experienced where many people try to misuse the service. These are few tricks which people try to misuse it :-
1. Entering any valid number and initiate calls. This creates nuisance to both website owner as well as the phone number owner.
2. Making use of free minutes for talking to friend and relatives by changing page codes instead of actually testing the service to check its utility for their website.
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by admin on April 23, 2010
Clickcall has recently revamped its dashboard of user account! It provides quick information about user’s account details like, voice mails, missed call, recent announcements, reseller information ( if user is a reseller).
New Dashboard for user account
Missed call :
This information could be very useful for Click To Call user. It provides all calls which did not meterialise for one reason or the other. It captures the number, name entered which can be used to call back manually or researching for failed calls by web visitors.
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by admin on April 6, 2010
Click To Call can be used as monitoring online sales by sales executives in an organisation.
A managerial staff can view all calls initiated by Click To Call, check call duration as well as any INCOMPLETE call which were not attended by any call executive.
NTS Click To Call also offers user an ability to enter a comment against any call. This helps keep tracking of the call and future reference.
NTS Click To Call also offers optional call recording which may be used for monitoring sales engineers activities or effectiveness. It can be used as performance monitoring system too.
by admin on March 25, 2010
Press Release
March 25, 2010
UDAIPUR – The newly designed service CLICKCALL , by Niche Tech Service goes live today on the World wide web. Clickcall.in aims to reach to all business websites, media houses, and celebrity websites etc. to provide CLICKCALL services for the first time in India. This new service to Indian Market features to take over the small call centers running across the country. CLICKCALL is a promising new product in the industry.
Using the CLICKCALL services one can host their own call center, without investing a single penny. Business Website can provide CLICKCALL service on their website, visitor of that website will enter his/her number and click on Call Me. Instantly a call will be setup between the visitor and the business executives. This service promises to convert the website visitors to future customers. Among the features of CLICKCALL, one can login to the website and assign different numbers for different services according to the dept. The best feature of CLICKCALL is one can use unlimited number of phone numbers.
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by admin on March 11, 2010
One instant hesitation which comes to mind of website owner while thinking of putting Click To Call feature in his website is, “Number of Spam Calls”, and rightly so! There may not be full proof method of filtering out all spam calls, but there are surely effective means to reduce spam calls to minimum!
Normally there are two kinds of spamming which may happen using Click To Call service :-
1. Website spam submission
2. Spam Call submission
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by admin on March 2, 2010
Normally, website visitors land your website from a search engine looking for information about their requirement. Now, her ( website visitor) requirement may be the exact match what you offer in your line of business and what you have presented in your website!
But, how do you convince her that you are a real business, not just a ‘virtual’ business without any real human being behind the website ? How can a visitor from USA verify an address of Udaipur in India ?
With Click To Call facility, you not only provide confidence in your business and authenticity, but also you provide your visitors to chance to speak to you, in person!
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by admin on February 21, 2010
Click To Call can be customised intelligently using a simple IVR application to provide “Call Whisper” feature to its subscribers.
Call Whisper is a feature where called party is informed about incoming call which number he dialed and from where he is dialing.
In Click To Call, an website visitor visits a page in a website. Now this page could be an writeup about a product in a certain category. In this page, “Click To Call” facility is available using which the website visitor can talk to “concerned person” ( about the product ) just by typing in his phone number. Now, the “concerned person” is the product specialist who receives calls from different pages in the website [click to continue…]
by admin on February 13, 2010
Many people may ask, why not just pick up the mobile, punch in the phone number from “Contact us” page from the website and get talking ? Of course, you may do that and “Click To Call” is not for replacing telephone or “Click To Call” is not an alternative to that! But, Click To Call surely offers few convenience for website visitor which a “make your own call” approach may no offer! For example :-
1. You do not need to pay for making call and making inquiry
You, as a website visitor and interested party for product displayed in the web site, do not need to pay if you find a “click to call” option in the web site and make use of it! Is not it an incentive for making the effort of calling the website ? Does not it encourage you to contact sales people of the web site you are visiting ? So, Click To Call facility is as good as calling a toll free number!
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by admin on February 10, 2010
Click To Call on a website can be thought as a Toll Free number for the website!
Toll free numbers appeal users to call them as the caller does not have to pay! Same way, Click to Call service on a website, the visitor does not have to pay for the call!, Here, he does not have to pay, need not call, need not worry about whom he would speak, no need to wait holding the line! A visitor the the website just need to enter his phone number, a person relevant to his page visit would speak to him, right there!
So, one may think Click To Call service in a website as a toll free number for the website, minus the cost of a toll free number! Toll free number is not free for the owner! [click to continue…]
by admin on February 9, 2010
Usage of IVR is not very new. But till now, IVR is not widely used as it could be like in USA or European countries. But with recent telecom boom in India, usage of IVR is increasing. NTS is one of the pioneering company in hosted IVR service in India which has been providing voice bulk messages, IVR based complaint management , unique IVR backed Click To Call service.
Hosted IVR is a new concept and it is almost limited to bulk voice messages till now. No serious hosted IVR application has been hosted and being used. But recently, there have been lot of talk about hosted IVR service in India too.
Present IVR companies have been developing customised IVR solutions for on-premise requirement. Voice portal is one application which has been hosting some IVR applications for specific delivery of contents. For example, various TV channels, news papers had been using existing voice portal for offering their live news content to mobile subscribers.
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